Aranow Altero Recycling Machinery S.L. (hereinafter ALTERO) aims to respect the privacy of its users and protect the personal data they may provide to ALTERO.
In respect of the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD) and the General Data Protection Regulation of the European Union (hereinafter, GDPR), this work of collecting the data will be governed from the terms described below:
INFORMATION ON THE DATA CONTROLLER, THE COLLECTION, PURPOSE, LEGITIMACY AND TIME OF CONSERVATION OF PERSONAL DATA
In this privacy policy you will find all the information about the processing of personal data that ALTERO performs on the user's data. As a sign of commitment to data protection regulations, ALTERO makes available to the user, on a permanent basis, information about our privacy policy on this website.
Aranow Altero Recycling Machinery S.L.
VAT NUMBER: B67578039
Can Clapers 29, Nave 2A
08181 Sentmenat (BARCELONA)
Depending on the use that the user makes of this website, ALTERO will need to process personal data, which, in general, will be the following:
ALTERO reminds you that some of the personal data requested to access any of the functionalities or services of this website will be mandatory, since they are essential to provide the service, provide access to the functionality in question, or manage the reason for your contact and process it at the administrative level.
Depending on how the user interacts with this website, personal data will be processed for the following purposes:
Commercial customer service: Treat personal data strictly necessary to manage or resolve the query, request or request made by the user.
Marketing: Personal data will be processed to manage the sending of commercial communications, promotions or Newsletter of all those users who have subscribed.
Quality surveys: Sending quality surveys on the products or services provided.
The user will be responsible, in any case, for the veracity of the data provided. Otherwise, ALTERO may exclude the user from the services in which he/she has provided false data, without prejudice to other actions that may be legally appropriate.
The legal basis that allows the processing of personal data provided by the user shall be governed by the following points:
Customer service: When the user contacts through any form enabled through this website or through any other means of contact advertised on this website the legal basis of the treatment is the consent of the user.In turn, ALTERO has a legitimate interest to respond to requests, queries or doubts raised by the user, either through this website or through any existing means of contact with the company.If the user's contact with ALTERO is made by virtue of the exercise of rights protected by any legal provision, including claims or queries related to ALTERO's services or products, the legal basis for such treatment is the fulfillment of legal obligations.In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis for the processing the legitimate interest, as stipulated in Article 19 of the Organic Law 3/2018 of December 5, on the Protection of Personal Data and guarantee of digital rights, in relation to Article 6,1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
Marketing: The legal basis for the processing of personal data for the purposes described in the marketing purpose is the consent of the user.
In the event that there is a previous contractual relationship with the user, provided that ALTERO has lawfully obtained the recipient's contact details and uses them to send commercial communications concerning products or services of its own company that are similar to those initially contracted with the customer, the legal basis for processing shall be based on legitimate interest, with special reference to the provisions of the second paragraph of Article 21 of Law 34/2002 of July 11, 2002, on services of the information society and electronic commerce.In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis of the processing the legitimate interest, as stipulated in Article 19 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, in relation to Article 6,1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
Quality surveys: ALTERO has a legitimate interest to conduct quality surveys to users, in order to analyze user satisfaction with this website, the quality of customer service or the products and/or services contracted.
The period of conservation of personal data will depend on the purposes for which they have been collected:
Customer service: Personal data processed for this purpose will be retained as long as necessary to address the query, request or request made by the user.
Marketing: Personal data processed for this purpose will be retained until the user decides to withdraw consent.
In the case of the Newsletter, the user may unsubscribe from the service at any time by clicking on the link at the end of the update message received by e-mail.
Quality surveys: The personal data processed for this purpose will be kept for the time necessary to carry out the appropriate actions to improve our service, our products or the usability of this website, depending on the reason for the survey, or until ALTERO anonymizes the data collected.
The user is informed that ALTERO will treat personal data during the time in which civil, commercial, administrative, criminal or tax liabilities may arise, in compliance with the regulations in force at any given time. Once these periods have passed, the personal data will be deleted.
ALTERO informs that in order to fulfill the purposes described above, it is necessary to transfer the personal data provided by the user to companies related to ALTERO, as well as to third party companies that support us in the services we offer, such as:
USERS' RIGHTS
Users who have provided personal data for processing by ALTERO have the following rights:
Right of access: The user has the right to obtain from ALTERO confirmation of whether or not personal data concerning him/her are being processed, as well as the right to access the personal data that ALTERO has.
Right of rectification: The user has the right to request that ALTERO rectify inaccurate data concerning him/her. He/she shall also have the right to have incomplete personal data completed, including by means of an additional declaration.
Right of deletion/Right to be forgotten: The user shall have the right to have ALTERO delete personal data concerning him/her, always taking into account the requirements established in the legislation in force, including by means of an additional declaration.
Right of limitation: The user shall have the right to request ALTERO to limit the processing of personal data, always taking into account the requirements established in the current legislation.
Right of portability: The user shall have the right to receive from ALTERO the personal data concerning him/her in a structured, commonly used and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract, and is carried out by automated means.
Right of opposition: The user has the right to oppose ALTERO's processing of personal data concerning him/her when such data is processed based on public or legitimate interest. In this case, ALTERO will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.
Automated individual decisions: The user shall have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects on him or significantly affect him in a similar way, always taking into account the requirements established in the legislation in force.
Right to file a complaint: The user has the right to file a complaint with the Spanish Data Protection Agency if he/she considers that the rights previously stated in this privacy policy are violated or if he/she considers that the processing of personal data concerning him/her violates Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.
The user may exercise the rights described above by sending a written communication to the address: C/Can Clapers 29 Nave 2A 08181 Sentmenat (BARCELONA); or via email: info@alteromachinery.com including in both cases a photocopy of your ID card or other similar identification document and subject "DATA PROTECTION - ALTERO".
MINORS
Minors under 13 years of age may not use the services available on this website without the prior authorization of their parents, guardians or legal representatives, who shall be solely responsible for all acts performed through this website by minors in their care, including the completion of forms with the personal data of such minors and the marking, where appropriate, of the boxes that accompany them.
In this sense, and to the extent that ALTERO does not have the capacity to control whether or not users are minors, parents, guardians or legal representatives must enable the necessary mechanisms to prevent minors from accessing this website and/or providing personal data without their supervision, and ALTERO shall not accept any liability in this regard.
SECURITY APPLIED TO PERSONAL DATA
In order to guarantee the security and integrity of the personal data provided, ALTERO has adopted the necessary technical and organizational measures to prevent the loss of the data, as well as the unauthorized processing or access by third parties, as stipulated by the legislation in force and taking into account the state of technology and the nature of the data stored.
CHANGES IN THE PRIVACY POLICY
This Privacy Policy may be updated at any time based on the needs of the website and future legislative changes in privacy, ALTERO reserves this right exclusively.
In case of such modification, ALTERO will inform the user of the changes in question if they are significant to your privacy, so that you can review the changes made, in order to assess the opposition to the processing of personal data or unsubscribe from any service or functionality. In any case, if consent is required for the processing of personal data for purposes other than those provided for in this privacy policy, the user's consent will be requested in accordance with the provisions of the regulations on data protection in force at any given time.
Last modification: March 26, 2020
